Boxy is a dedicated Salla app that enables merchants to sell fully customizable bundle products. Instead of creating a separate product for every possible combination, you create a single box, define its sections and the eligible products for each, and let your customers build their own bundle directly on the product page — in any combination they like.

Search for Boxy in the Salla App Store, click "Install," and approve the requested permissions. The app connects to your store immediately after installation and is ready to use — no technical configuration required.

From the Boxy dashboard, go to Boxes and click "New Box." Enter the box name, description, and price, then add the sections that make up the box (for example: "Choose a perfume" or "Choose a cream") and assign the available products to each section. Once you publish, Boxy automatically creates the corresponding product on your Salla store.

No. Boxy keeps the selection logic inside the app rather than relying on Salla's product options, which means you can add as many products as you need to each section without any restrictions.

The price guardrail is a built-in protection mechanism. Boxy calculates the sum of the highest-priced product in each section and prevents you from setting the box price above that total. This ensures you can never inadvertently price a box below the cost of its contents, protecting your margins automatically.

Yes. You can update any detail of a box at any time — including its name, description, price, sections, and products. Changes take effect immediately and are reflected on your storefront right away. Existing orders are not affected; they will always display the selections the customer made at the time of purchase.

Customers see a "Customize Your Box" button on the product page. Clicking it opens an interactive modal that guides them through the box sections one by one. For each section, they can browse the available products with images, variant options (such as colors and sizes), stock indicators, and a live-updating price. The "Add to Cart" button only becomes active once all required sections have been completed.

Boxy continuously monitors stock levels in sync with Salla. When a product runs out of stock, it automatically appears grayed out and unselectable in the customization modal, preventing customers from choosing unavailable items. As soon as stock is replenished on Salla, the product becomes selectable again instantly — no manual action needed on your end.

Yes. Boxy syncs with your Salla store through two complementary mechanisms: webhooks that deliver instant updates whenever a product or order changes, and an automatic background sync that runs every 15 minutes to verify data consistency and resolve any discrepancies.

The Orders section in the Boxy dashboard provides a detailed view of every order, showing the exact products the customer chose for each section, along with their images and variant details. You can search for specific orders and filter by order status, date range, or a particular box.

First, confirm that the box is set to "Published" in the Boxy dashboard and that its linked product is still active on your Salla store. If the product was manually deleted from Salla, simply re-publish the box from Boxy and the app will automatically recreate the product on your store.

Yes. Boxy was designed from the ground up with full Arabic support, including proper right-to-left layout. Both the merchant dashboard and the customer-facing customization modal are available in Arabic and English, with the ability to switch between them at any time.

You can contact us through the official support channel on the Salla App Store, or reach us directly at boxysalla@hotmail.com. We are happy to assist you with any questions or issues you may have.